Are You Still Without Running Water? 2/19/2021 10 PM

Good Evening, Woodcreek Residents,

We are happy to report that many residents now have water service. However, there are many residents who are still without water, and this needs to be rectified as soon as possible. The city will draw Aqua Texas' attention to those homes that are still without water. First, make sure you have reported your outage to Aqua Texas. If you reported previously, please consider RE-reporting to ensure that Aqua Texas remains aware. Then please send an email to woodcreek@woodcreektx.gov and manager@woodcreektx.gov including your name, street address, and the number of hours you have been without water. It's our hope that Aqua Texas is prioritizing responses based on those that have gone the longest time without water. The city is now compiling a list of outages to ensure Aqua Texas stays on top of it, and we can prioritize our city resources. If you’re aware of a neighbor without water, please share their information too.

Take care,

Woodcreek City Hall